
I spent seven years building AskNicely. Seven years of hiring engineers, arguing about architecture, shipping features, fixing bugs at 2am, and slowly assembling the kind of product that takes real time to build. We raised over $15 million. We grew the team past 100 people. We built something genuinely useful.
Last month I watched someone rebuild the core of it in three weeks using Claude and Cursor.
I'm not exaggerating. The fundamental functionality — collecting NPS scores, routing feedback, generating reports — is not magic anymore. The AI didn't just write the code. It understood the problem domain. It made reasonable architectural decisions. It even wrote decent tests.
This is the new reality. Software is heading to zero.
I thought I would be the last one replaced in the ai revolution. everyone needs coders?
this is important code
The moat that wasn't
For twenty years, the SaaS playbook has been: pick a problem, spend two years building a solution, raise money, hire salespeople, build more features, raise more money, and eventually the sheer weight of your codebase becomes your competitive advantage. Nobody can catch up because you've got three years of code and institutional knowledge baked in.
That moat just evaporated.
When any competent developer with an AI pair programmer can rebuild your core product in weeks instead of years, "we built it first" stops being an advantage. It becomes a liability. You've got legacy code, technical debt, and a burn rate. Your competitor has a fresh codebase and no overhead.
I've seen this coming since I started building GoodSign. The eSigning space has massive incumbents — DocuSign, Adobe Sign, HelloSign. They've spent hundreds of millions on their platforms. GoodSign is me, working from a shed in Auckland, and I can offer a competitive product at pay-per-use pricing because the cost of building software has collapsed.
What actually matters now
If the software itself isn't the moat, what is? I've been thinking about this a lot, and I keep coming back to the same list:
Distribution. Who can get their product in front of the right people? This has always mattered, but now it's the whole game. Building the thing is the easy part. Getting anyone to care is the hard part.
Trust. In a world where anyone can spin up a SaaS product overnight, customers need to trust that you'll be around next year. That your data handling is solid. That you actually care about the problem. Trust takes time to build and can't be cloned with AI.
Taste. This is the subtle one. AI can build functional software. It can even build attractive software. But it can't make the thousand tiny decisions that add up to a product people love. The opinionated choices about what to leave out. The specific way an interaction feels. Taste is human, and it compounds.
Relationships. Your customers know you. They've talked to you. They trust you specifically. No AI-generated clone can replicate the fact that you've been solving their problems for years and they have your phone number.
The opportunity
Here's the thing that gets lost in all the doom and gloom: this is the best time in history to be a builder.
The cost of building software has never been lower. The tools have never been better. A solo founder in 2026 can ship what would have taken a funded team in 2020. I'm living proof of this — I'm building HeyGopher (invoicing, projects, time tracking) essentially solo, and it would have been impossible five years ago.
The democratisation of software creation means more competition, yes. But it also means you can try more ideas, faster, cheaper. You can build something, put it in front of people, and find out if it matters — all in the time it used to take to write a product spec.
What I'd tell founders
Stop trying to build moats out of code. Your code is the least defensible thing you own.
Instead: ship fast, talk to customers obsessively, build in public, be transparent, and develop taste. Be the person your customers trust, not just the product they use.
The founders who understand this are going to do extraordinarily well. The ones who think their proprietary codebase will protect them are going to get a brutal education.
Software is heading to zero. The sooner you accept that, the sooner you can start building the things that actually matter.

























